Recent General Posts

Benefits of Mitigation

12/19/2017 (Permalink)

Restore vs. Replace: SERVPRO franchise professionals strive to restore items to preloss condition. This helps lower mitigation and restoration costs while allowing treasured belongings to be salvaged when possible.

Pretesting: Through pretesting SERVPRO franchise professionals can determine the extent of the damage, treating only the affected area to reduce job costs, restoration expense and business disruption.

Inventory Analysis: The inventory analysis helps clients and tenants keep records of items and belongings, making the claims process easier should a disaster occur.

Contents Claim Inventory Service: CCIS provides itemized room by room loss inventory, allowing clients, tenants, insurance agents and adjusters to document claim items and capture inventory items immediately.

Electronic File Documentation Complete With Loss Reports: Online access is available to all files, information and proof results, allowing the information to be easily transferrable to various parties involved.

24/7 Call Center: You can reach us anytime. You dont have to wait for daylight to report your disaster to us. You will receive a live person answering your call no matter the time.

Large Loss Capabilities - Catastrophic Loss Response Team: With hundreds of trained crews manned with thousands of pieces of commercial equipment and service vehicles, SERVPRO's Large Loss Response Teams can initiate response to any sized loss in any part of the country within hours.

More Than 1,700 Franchises Located In North America

Emergency Damage Process

12/19/2017 (Permalink)

One Hour: Within one hour from the first notice of loss, our SERVPRO franchise will contact you to arrange for service. You will know help is on the way.

Four Hours: Within four hours of the loss notification, our SERVPRO franchise professional will be on-site to start mitigation services. The key to reducing damage, and saving money is responding quickly to damage.

Detailed Explanation: A trained, uniformed, and equipped SERVPRO franchise professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting: A SERVPRO franchise professional will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally the adjuster or property manager.

Cleaning and Restoration: SERVPRO franchise professionals will work neatly, and efficiently to help you regain control of your property when a damaging event has taken over. We will use state-of-the-art restoration techniques to ensure the property is taken care of right the first time.

Final Walk-Through: After the work has been completed, a final walk-through will be conducted to help ensure satisfaction.